Employment Opportunities
Operations Manager (Healdsburg, CA)Summary:
The Operations Manager contributes to the growth and profitability of the company through efficient management of the Operations team; consisting of the Repair, Welding, Body, & Parts Departments. The Operations Manager is responsible for leading the service departments in the timely preparation of new and used equipment for sale and external customer repairs while adhering to federal and state regulations and company policy; resulting in value, quality of work, and a high degree of customer satisfaction. In addition, the Operations Manager leads the parts team to attain sales goals and manage parts inventory. The Operations Manager will represent and promote the Sales, Service, and Parts Department operations in a positive manner, which assures customer confidence, repeat business, and maximum return for the business.
Strategic:
- Ensure safety of all employees and customers in the work place by understanding and adhering to regulations and make certain we are in compliance with USDOT, OSHA, EPA, AND EEOC/ADA. Schedules and leads ongoing safety training for the service department (separate from company safety trainings).
- Work with management team to develop and implement a strategic plan with short and long term goals and objectives.
- Continuous review of operations processes to improve cycle time. Establish and maintain an efficient, quality, and profitable department.
- Leads ongoing development of operations team, including training and succession planning. Support the technicians with guidance, direction, and training to accomplish the best possible workmanship.
- Prioritizes to ensure internal equipment is “front line ready” prior to the start of the sales process.
- Enforce and follow all safety regulations and policies.
- Analyze shop efficiencies. Update and implement process improvement to increase productivity.
- Manage daily operations and maintain shop schedule with assistance from service leads.
- Review, establish, and enforce standards for labor and materials to control job cost.
- Implement use of Karmak Fusion in the shop. Utilize Karmak Fusion for scheduling and repair estimates/quote.
- Supervising and directing the completion of shop repair orders, including technical problem solving.
- Review Work Orders with Purchasing Manager and agree on repairs to be made prior to the sales process.
- Review Work Orders with the Sales Manager to ensure repairs are included in the sale.
- Communicate with Purchasing Manager and/or Sales Manager when repairs are needed beyond the original diagnosis.
- Direct VKIP Inspections according to cargo tank regulations.
- Ability to guide and demonstrate welding repairs and pressure test on cargo tanks and knowledge of required documentation/tank tests.
- Ability to determine lay out, fit, and fabricate metal components to assemble machinery frames, truck bodies, and pressure vessels.
- Maintain daily records of time spent on each piece of equipment through Karmak Time Entry system.
- Utilize Karmak for Parts Requisitions from Back Counter Parts Team for parts needed on repair orders.
- Ensure service team removes, cleans, repairs, reinstalls and adjusts all vehicle components upon completion.
- Final sign off on all work that leaves the shop to ensure completion of job and safety of equipment. Maintain the “Opperman Standard” on all work that is done in our shop.
- Communicate timeline of repair order completion, including when there are delays or adjustments in the original timeline.
- Lead team to maintain immediate shop area used to be clean and free from safety hazards and replace all Company tools used to the proper storage area.
- Train employees in the use of acetylene and electrical equipment in the fabricating, welding, and cutting of various metals (aluminum, stainless, etc.)
- Establish relationships with Parts and Service customers to ensure maximum customer satisfaction.
- Review annual parts inventory, daily cycle counting, and manage parts inventory per company needs.
- Other duties as assigned.
Manage the Operations Team. Repair, Fabrication/Welding, Body Shop, and Parts Leads to directly report into Operations Manager. Carry out supervisory responsibilities in accordance with Opperman’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and discipline employees, and resolving problems.
Education / Experience:
- High School diploma or GED - Basic reading, writing, measurement, and arithmetic skills (Required)
- Minimum 10 years Shop Supervision experience (Required)
- Minimum 10 years heavy duty truck mechanical and cargo tank repair experience (Preferred)
- Bi-Lingual (Preferred)
- Ability to speak effectively before groups of customers or employees
- Excellent interpersonal, telephone, verbal and written communication skills.
- Strong work ethic – willing to “roll up your sleeves”
- Exceptional communication, organizational, leadership, and negotiation skills
- Ability to empower the team while holding them accountable for results
- Strategic planning and ability to put together and execute processes
- Industry knowledge and broad equipment knowledge, preferable in the petroleum, chemical, and heavy duty truck industry
- Strong decision making and analytical skills, independent judgement, common sense
- Advanced Mechanical knowledgeable
- Strong MS Office (Outlook, Word, Powerpoint, Excel) skills
- Dealer Management Software (Karmak preferred)
- Class A license (Preferred)
- Welding certification (Preferred)
- Adhere to all safety rules, including the handling of hazardous materials
- Repeated walking, bending, stopping, crawling, balancing, kneeling, crouching, and use of stools and ladders,
- Work on feet (stand or walk) for the assigned work shift
- Must be willing to work flexible hours, including weekends as needed.
- While performing the duties of this job, the employee is exposed to moving mechanical parts, fumes, and airborne particles
- Occasional lifting up to 75 pounds
Additional Information:
- EOE and drug free workplace
Please email resume to juliea@oppermansales.com or fax# 707-431-2960
Cargo Tank Welder/Mechanic (Healdsburg, CA)
Opperman & Son, Inc. is a Sonoma County icon in the heavy duty truck sales, parts, and service industry. Our facility is located on 8 acres in the midst of Healdsburg's wine country. We are a full service center for the trucking industry offering new and used parts, body shop, repair shop, welding shop as well as equipment sales.
Compensation: DOE plus New Hire Bonus
Employment type: full-time
- Essential Duties and Responsibilities:
Perform VKIP Inspections according to cargo tank regulations
Welded repair and pressure test on cargo tanks and required documentation
Lay out, fit, and fabricate metal components to assemble structural forms, such as machinery frames, truck bodies, and pressure vessels
Communicate with Management when repairs are needed beyond the original diagnosis
Maintain daily records of time spent on each piece of equipment through time cards
Provide completed Parts Requisitions to Back Counter Parts person for parts needed
Remove, cleans, repairs, reinstall and adjust all vehicle components upon completion
Maintain immediate shop area used to be clean and free from safety hazards
Replace all Company tools used to the proper storage area
Other duties as assigned
- Education:
- Qualifications:
Basic reading, writing, and arithmetic skills required
- Work Requirements:
Repeated walking, bending, stooping, crawling, balancing, kneeling, crouching, and use of stools and ladders.
Able to lift up to 75 pounds.
Work on feet (stand or walk) for the assigned work shift
Must be willing to work flexible hours, including weekends.
- Work Environment:
- Additional Information:
Please email resume to juliea@oppermansales.com or fax# 707-431-2960
Journey Diesel Mechanic (Healdsburg, CA)
Compensation: DOE + New Hire Bonus
Employment type: full-time
Opperman & Son, Inc. is a Sonoma County icon in the heavy duty truck sales, parts, and service industry. Our facility is located on 8 acres in the midst of Healdsburg's wine country. We are a full service center for the trucking industry offering new and used parts, body shop, repair shop, welding shop as well as equipment sales.
Opperman & Son, Inc. is seeking an Journeyman level technician. Duties include but are not limited to engine diagnosis, rebuliding, removal & replacement, electrical, computer, transmissions, differentials, clutches, pumps, brakes, hydraulics, air systems, propane, etc. Experience with all diesel makes and models preferred.
If you are a proven self motivated individual that possesses a positive work behavior and the drive for continued improvement contact us to discuss this opportunity in further detail.
- Education:
- Qualifications:
- Work Requirements:
Repeated walking, bending, stooping, crawling, balancing, kneeling, crouching, and use of stools and ladders.
Able to lift up to 75 pounds.
Work on feet (stand or walk) for the assigned work shift
Must be willing to work flexible hours, including weekends.
- Work Environment:
Respond by email or fax resume to: 707.431.2960
EOE and drug free workplace
- Additional Information:
Please email resume to juliea@oppermansales.com or fax# 707-431-2960
Warehouse Shipping & Receiving Clerk (Healdsburg, CA)
The Shipping / Receiving Clerk has the primary responsibility of accurate receiving and shipping of parts. The clerk must be able to multi-task and complete all paperwork accurately.
• Receive parts delivery throughout the work day
• Immediately check in and deliver all special order parts
• Check in all stock orders and put in proper bin locations
• Insure all stock and special orders are delivered or put away each day
• Package and prepare all documentation for outbound shipments
• Insure all outbound parts are picked up on a daily basis
• Pick parts for delivery and prepare outgoing paperwork
• Deliver parts in a timely fashion based on the pre-determined route
• Complete and maintain all paperwork as required
• Clean, revise, and update parts displays as directed
• Serve as back up driver for parts delivery
• Help maintain orderly parts stock
• Assist with regular part inventories (cycle and full physical counts)
• Process all RTV parts and complete paperwork
• Attend group training sessions as required
• Other duties as assigned
Requirements:
• High School diploma or GED
• Valid drivers license with clean driving record(required)
• Warehouse shipping / receiving experience
• Basic M/S Office skills
• Basic math skills
• Internet skills for 3rd party delivery services:
• Have a neat and clean appearance
• Adhere to all safety rules, including the handling of hazardous materials
• Repeatedly bend or stoop to ground level shelves and be able to reach upper shelves with the use of a stool or ladder
• Able to stand for extended periods of time
• Must be willing to work flexible hours, including weekends
• Must be able to lift up to 50 pounds
Please email resume to juliea@oppermansales.com or fax# 707-431-2960
EOE and drug free workplace